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We’ve created this Frequently Asked Questions section to address some of the most popular questions that we get asked by our customers. Below you will find tabs on particular topics that expand to show you more information about that particular subject area or question.
If there is a question that is not addressed please use our quotation form to send us a message about any general question that you may have.


Different from electric heaters , an air source heat pump extracts heat from the outside air in the same way that a fridge extracts heat from its inside. It can get heat from the air even when the temperature is as low as -15° C. Heat pumps have some impact on the environment as they need electricity to run, but the heat they extract from the air, is constantly being renewed naturally.

  • Lower fuel bills, especially if you are replacing conventional electric heating
  • lower home carbon emissions, depending on which fuel you are replacing
  • no fuel deliveries needed
  • units also purify the air from dust and pollen
  • can be used to de-humidify room
  • no cold / hot spots in the room
  • units are quick react to temperature changes
  • minimal maintenance required
  • can be easier to install than a ground source heat pump.

Heat from the air is absorbed at low temperature into a fluid. This fluid then passes through a compressor where its temperature is increased, and transfers its higher temperature heat to the heating in the house.

To tell if an air source heat pump is right for you, there are a few key questions to consider:

  • Do you have somewhere to put it?You’ll need a place outside your home where a unit can be fitted to a wall or placed on the ground. It will need plenty of space around it to get a good flow of air.
  • What fuel will you be replacing?The system will pay for itself much more quickly if it’s replacing an electricity or coal heating system.
  • What type of heating system will you use?Air source heat pumps can perform better with underfloor heating systems or warm air heating than with radiator-based systems because of the lower water temperatures required.
  • Is the system intended for a new development?Combining the installation with other building work can reduce the cost of installing the system.

In a nutshell we provide an end-to-end service. This means we will provide you with everything that you need to ensure that your Air Conditioning system runs perfectly all year round and when it doesn’t, it’s as simple as giving us a call and booking in a service. Annual and regular maintenance plans are available, please speak to your friendly Linkman Services Engineer or alternatively contact us.

Lots more information is available at the Energy Saving Trust website.

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